Below are resources for our moderators to reference, whether they are just starting out or have been moderating for years!
Moderator Resources
2024 Moderation Handbook.pptx.pdf (2.5 MB) –
A guide with important information to help you understand and execute the theories that support our moderation at Health Union. It also includes navigating Facebook Business Manager and our community platforms.
Moderation Best Practices.pdf (272.0 KB)
This section provides examples of language and structure of responses for a moderator to refer to quickly. If you are wondering how to respond to a tricky comment or question, look here!